Quick Overview on Customised Insoles for Flat Feet
Customised insoles (also known as orthotics) are medically prescribed shoe inserts designed to support, align, and improve how your feet function. For individuals with flat feet, they help to redistribute pressure, improve posture, and reduce strain on the feet, knees, and lower back.
At our podiatry clinic, these insoles are not generic — they are medically designed based on your unique foot structure, gait, and lifestyle, using advanced tools like 3D scanning and biomechanical assessments.
Written by
Hu Wenyan Fiona
Director & Chief Podiatrist
Fiona Hu is a senior podiatrist with over a decade of experience, specialising in sports podiatry, paediatrics, and high-risk foot care. A former President of the Podiatry Association, she is known for her leadership, clinical expertise, and dediction to advancing podiatry in Singapore.
What Are Flat Feet?
Flat feet (also known as fallen arches or pes planus) occur when the arch of the foot lowers or collapses, causing the entire sole to come into contact with the ground.
This can be:
- Flexible – the arch appears when the foot is not weight-bearing
- Rigid — the arch remains flat at all times
Flat feet can be:
- Genetic
- Developed over time due to ageing, injury, or overuse
- Associated with muscle or tendon weakness
While many people have flat feet without issues, others experience:
- Foot fatigue
- Heel or arch pain
- Knee, hip, or lower back discomfort
This pain is often due to altered biomechanics — how your body moves and absorbs load.
Do Flat Feet Need Treatment?
Not all flat feet require treatment.
However, treatment is recommended when you experience persistent or activity-related pain:
- Symptoms affecting your daily activities or sports
- There are biomechanical issues (e.g. overpronation)
- Pain persists despite rest or footwear changes
Left unaddressed, flat feet can contribute to:
- Plantar fasciitis
- Shin splints
- Knee pain
- Lower back strain
From a podiatrist’s perspective, the goal is not to “fix” the arch — but to optimise function and reduce stress on your body.
How Do Customised Insoles Help Flat Feet?
For patients seeking custom insoles in Singapore, these orthotics are designed to address the root cause of your symptoms, not just cushion the foot.
They help by:
- Supporting Your Arch
They provide structured support to prevent excessive collapse. - Redistributing Pressure
They spread load evenly across the foot, reducing stress on painful areas. - Improving Alignment
By correcting foot posture, they influence:- Ankles
- Knees
- Hips
- Enhancing Movement Efficiency
Better biomechanics would mean less fatigue and improved performance.
- Reducing Pain & Preventing Injury
Orthotics can relieve pain linked to flat feet and prevent worsening conditions.
Customised Insoles vs. Over-the-Counter Insoles
This is one of the most important decisions patients make.
| Customised Insoles | Over-the-Counter Insoles |
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Custom orthotics address the underlying cause, while over-the-counter insoles primarily provide temporary cushioning for symptoms.
Our Assessment Process
A proper assessment is what determines whether your insoles will actually work.
At Physio & Sole Clinic, this typically includes:
- Biomechanical Assessment
- Foot posture
- Joint mobility
- Muscle function
- Gait Analysis
- How you walk and load your feet
- Identifying abnormal movement patterns
- 3D Foot Scanning
- Captures precise foot shape and pressure points
- Diagnosis & Treatment Planning
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- Identifying root cause
- Recommending insoles, exercises, or additional treatments
A thorough assessment ensures your insoles are clinically effective, not just comfortable.
Customised Insoles for Flat Feet Pricing
Biomechanical Consultation – $190
- Includes: Full lower limb assessment, gait analysis, sports taping (if required), and exercise recommendations.
- Session Duration: 30-45 minutes (No extra charge if additional time is needed).
Insole Pricing:
- Semi-Custom Insoles: $450
- Custom-Made Insoles: $700 (Includes 3D scanning & podiatrist-prescribed customisation)
Production Time & Warranty:
- Turnaround Time: 2-3 weeks for semi-custom and custom-made insoles.
- 1-Year Warranty on materials & craftsmanship for added confidence.
At Physio & Sole Clinic, we pride ourselves on transparent pricing with no hidden fees. Click here to view our Terms & Conditions for the flat feet insoles warranty.
How Are Your Custom Foot Insoles Made?
Custom insoles are crafted through a precise, multi-step process:
Step 1: Data Collection
Using 3D scans and clinical findings
Step 2: Prescription Design
Your podiatrist designs the insole based on:
- Your condition
- Activity level
- Footwear needs
Step 3: Manufacturing
Using durable materials for long-term support
Step 4: Fitting & Adjustments
Fine-tuning for comfort and effectiveness
The best insoles for flat feet are custom-made, designed for durability, and can last several years with proper care — depending on materials and usage.
Other Conditions We Treat with Insoles
Custom orthotics are not just for flat feet.
They are commonly used for:
- Plantar fasciitis
- Heel pain
- Shin splints
- Knee pain
- Lower back pain
- Sports injuries
By improving biomechanics, insoles can help manage a wide range of foot and lower limb conditions.
Podiatry Charges
| Podiatry Assessment | $190 |
| Semi-Custom Insoles | $450 |
| Customised Foot Orthoses/Custom-Made Insole | $700 |
Our charges are transparent and rest assured there are no hidden charges. Please click here to view the Terms and Conditions for the one-year warranty on semi-customised and custom-made insoles.
Frequently Asked Questions on Customised Insoles for Flat Feet
No, they do not “cure” flat feet. They improve function, reduce pain, and prevent further issues.
Typically 5 years or longer, depending on usage and materials.
Yes—especially if you have recurring pain or biomechanical issues. They address the root cause rather than just symptoms.
Yes, for similar shoe types. You may need different pairs for narrow or sports-specific footwear.
Yes, it will take about 1-2 weeks to break in a new pair of insoles. Some adjustments are normal. Your body needs time to adapt to improved alignment.




