Frequently Asked Questions

No, a referral from a doctor is not always necessary. Our physiotherapists are capable of conducting thorough assessments and identifying your condition independently. However, if you have a doctor's referral or any relevant medical reports, it can provide valuable insights into your medical history and aid in creating a personalised physio care plan.

Here is how you can help us make a more accurate diagnosis.

Before your visit:

• Make a list of your symptoms and questions.
• Make a list of all medications and any previous surgeries.
• Bring along relevant medical records and laboratory test reports from other doctors or hospitals, including X-rays, MRI's and lab results.
• If your problem involves walking and or exercises, do bring your walking or exercise shoes to the appointment.
• Bring along shorts which may be required for gait assessment.

During your visit:

• Go over your list of questions. If you do not understand an answer provided by your physiotherapist or podiatrist, feel free to clarify for further explanation.
• Discuss your symptoms and any recent changes you may have noticed.
• Your physiotherapist or podiatrist will present to you various treatment options and develop a personalized management programme.

No, there is no fee for late cancellations or notices.

We accept Cash, GrabPay, NETS, Visa, MasterCard, Amex, PayNow, FavePay and Baby Bonus NETS card. With effect from 1st October 2020, there will be a 3% surcharge for all Amex, Mastercard and Visa Credit Card transactions.