Insurance

It depends on your insurance provider and plan. Some insurers may require a referral letter from a general practitioner or specialist before approving your claim. We recommend checking directly with your insurance provider or contacting us for assistance.

You can confirm your coverage by contacting your insurance provider directly. Alternatively, if we are on your insurer’s panel, we can help verify your benefits and coverage details before starting treatment.

To file a claim, you'll need to submit an invoice, a medical report (if necessary), and any referral letters required by your insurer. Our team can assist with preparing the relevant documents to make the claims process as smooth as possible.

Follow-up consultations are generally covered if they fall within the scope of your insurance plan and are medically necessary. Coverage can vary by provider, so we recommend confirming with your insurer or checking your policy details.

Some insurance plans cover custom orthotics and insoles, especially if prescribed by a registered podiatrist. Please check your policy details or consult with your insurance provider for confirmation.

No, ingrown toenail surgery is not covered under most Integrated Shield Plans in Singapore as it is considered an outpatient procedure and does not require hospitalization. However, other insurance plans might offer coverage depending on your policy. We recommend checking with your insurer for more details.

This depends on your insurance provider and coverage. If your insurer offers direct billing and we’re on their panel, we can handle the claims directly. Otherwise, you may need to pay upfront and submit a claim for reimbursement.